AI Case Study: Flight Centre and Microsoft Advertising

On September 10, 2025 ai, case study, travel

2025: How Flight Centre reached more ready-to-book travellers while making every ad dollar work harder: Flight Centre partnered with Microsoft Advertising to run a three-month Performance Max trial, boosting bookings and efficiency. AI-powered targeting and creative optimization led to 84% more conversions and 36% higher ROAS. The success made Performance Max a core strategy for reaching high-intent travellers across multiple segments and markets.

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