This is general prompting guidance (created by the IAB Australia AI Working Group) designed for brand marketers, media agencies, publishers, adtech stakeholders to provide basic but effective prompting techniques. It is purposely vendor-agnostic.
Introduction:
Generative AI is already reshaping the advertising industry: marketers are conducting competitor research and mapping out market positioning, planners are brainstorming on media plans and automating workflow, analysts are summarising performance data, creatives are drafting social captions or storyboards, and publishers are matching audiences with content or suggest ad placements.
However, getting the most out of Large Language Models (LLMs) requires understanding of how to prompt effectively. Poorly phrased questions yield generic answers; well‑structured prompts guide the model toward actionable, marketing‑specific insights.
This concise guide provides an educational, non-technical overview of best prompting practices. It’s designed to help you get started by presenting a framework for structuring requests, outlining both must-have as well as nice-to-have techniques and illustrating each with real-world marketing examples.
There are many prompting frameworks available today, most share the same principles. Try a few and choose the one that fits you best.
Before crafting a prompt, think about four components. This simple checklist helps you structure the request so the AI can respond appropriately.

Step
Context
Purpose
Define the background so the AI understands the situation and constraints.
Example Considerations
What brand, audience, challenge or market conditions should it know? Include relevant facts or data points.
Role
Assign the AI a perspective or expertise to shape the response.
Should it act as a brand strategist, media planner, analyst, or creative director? What tone or level of detail should it use?
Objective
Clarify what outcome you want from the AI.
Do you want insights, ideas, an action plan, or a piece of copy?
Task
Specify the concrete action or format for the response.
What exactly should it do: draft, analyse, summarise, compare? Should it return bullets, slides or a short paragraph?
ChatGPT Framework: GRACE
G – Goal: What you want
R – Role: Who the model should act as
A – Assets: What inputs you’re giving it
C – Constraints: Style, length, tone, limits
E – Expectation: What “good” looks like
Microsoft Framework: Goal + Context + Source + Expectations
Google Framework: Persona + Task + Context + Format
Anthropic Framework: Role → Context → Instructions → Constraints → Revision
Perplexity Framework: Question → Context → Action → Format
Conclusion:
We’ve covered the best practices of effective prompting for marketers — starting with a simple checklist of what every prompt should include (Context, Role, Objective, and Task), followed by techniques such as adding guardrails, examples. And remember to fact‑check outputs.
Prompting is a skill – the more you practise, the better the outcome.
Take the next step: Commit 10 minutes a day to crafting and refining prompts. Try one new prompt each day for two weeks.
The possibilities are endless, whether it’s building a channel mix, reconciling ROAS, defining an audience segment or planning your next content calendar. This regular practice will demystify AI interactions and help you build a prompting habit that delivers tangible results.
Useful Links:
Anthropic - Prompt Engineering
https://docs.anthropic.com/en/docs/build-with-claude/prompt-engineering/overview
Anthropic - Building Effective Agents
https://www.anthropic.com/engineering/building-effective-agents
Microsoft Learn - Prompting
https://learn.microsoft.com/en-us/ai-builder/prompts-overview
Building a Prompting Library
GitHub - stuartridout/promptbuddy: Prompt Buddy is a free Microsoft Teams Power App using Dataverse for Teams. It is a space where your team can share their favourite AI prompts and upvote prompts from others. It is preloaded with Copilot categories but others can be added.